Jr. Customer Executive

Remote
Junior Customer Executive

View below the job description in addition to the application form.

Job Description:

A junior customer service executive will be responsible for providing excellent customer service to clients and customers of a company. This can include answering customer inquiries, addressing concerns and complaints, and assisting with sales and orders. You will work 6 Hours shift after your training is over. 7 days a week. You must have a Computer or a Laptop .

Responsibilities:
  • Responding to customer inquiries and concerns in a timely and professional manner
  • Providing accurate and helpful information to customers
  • Resolving customer complaints and issues
  • Processing sales and orders
  • Maintaining customer records and databases
  • Providing regular reports on customer satisfaction levels and areas for improvement
  • Training and managing a team of customer service representatives
  • Implementing policies and procedures for the customer service department.
Payment System:

As a Junior Intern you will be trained will the necessary equipments related to SNBD Host. During your training period you will be paid 1000TK. After that we will pay you according to your skills 3000-5000TK for 6 Hours Shift.

Preferred Qualifications:

To be successful in this role, a junior customer service executive should have strong communication skills, both written and verbal, and be able to remain calm and composed in challenging situations. They should also be organized and detail-oriented, with the ability to multitask and prioritize their work effectively. Prior experience in customer service is often beneficial for this role.

There are no specific qualifications required to become a junior customer service executive. However, employers may prefer candidates who have a high school diploma or equivalent, and some may require additional education or training in customer service or a related field. Prior experience in customer service is often beneficial for this role, and many employers may prefer candidates who have worked in a customer-facing role before.

In addition to education and experience, a junior customer service executive should have strong communication skills, both written and verbal, and be able to remain calm and composed in challenging situations. They should also be organized and detail-oriented, with the ability to multitask and prioritize their work effectively.