Exploring Telegram Bots for Automated Messaging

Basically, a solution designed for those who have a business and need to advertise. These are the Telegram Business features that you can take advantage of for your business: • Hours of Operation – Show users what your business hours are. •

Location on a map. • Customize your homepage for empty chats . When a user has not yet interacted with you, and wants to contact you via Telegram, they will see an empty chat. This chat can be customized so that you can display a text and/or sticker that you want users to see before starting the conversation.

 With this feature

it is possible to show your products, services and even take telegram advertising service welcome them using graphic material, which will make the user experience more fluid. • Quick replies . These are shortcuts for sending predefined messages that can contain multiple messages. Quick replies support text formats, but also stickers, multimedia, and files.

For example, if you own

a restaurant, you can post your business menu here; if you own a gym, you can send class schedules; and if you own a marketing agency, you can even display the services you offer. • Welcome Message – To automate processes, welcome messages are then used.

 These are sent to users

who contact the business for the first time. The posting with planned themes welcome message can be set up in such a way that users receive general information, answers to frequently asked questions, etc. • Away Messages – For when your business is not operational,

Telegram offers the ability to send away messages. This way, the user bw lists  will know when to expect a reply message. • Chat labels . To quickly differentiate your customers in your chat list, nothing beats labels. These are assigned by color and you can sort them based on their status, priority level, etc.